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How to: Invite and remove MarketHype users

Invite colleagues to MarketHype, and remove access for users who no longer need it.

Written by Emma Nilsson

Invite a user

  1. Click on your organization name in the top right corner and go to Organization Settings → Users.

  2. Click Invite user.

  3. Enter your colleague's email address. Add a personal message if you'd like.

  4. Click Send.

Your colleague gets an email with instructions for setting up their account. Two-factor authentication (2FA) is required for all MarketHype user accounts, so the first time they sign in, they'll be asked to set it up (see our help article on two-factor authentication for details). Until they've finished, their status shows as Invited.

Invitations are only valid for a limited time. If it expires before your colleague finishes registering, hover on their name and click Resend invitation to send a new one. Once they're done, the status switches to Active.

Delete a user

  1. Click on your organization name in the top right corner and go to Organization Settings → Users.

  2. Hover over the user you want to remove.

  3. Type the user's name to confirm.

  4. Click Delete.

This removes the user's access right away - they won't be able to log in to MarketHype again.

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