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How to: Create a custom contact attribute

Nina Winter avatar
Written by Nina Winter
Updated this week

Custom contact attributes let you store additional information about contacts beyond your standard contact attributes. For example, you can create custom attributes for membership status, customer type, or renewal links. Use them to segment audiences, personalize emails, and collect data via signup forms.

Create a custom contact attribute


  1. Click Create attribute

  2. Fill in the fields below

Name

Choose a short, clear name that describes what the attribute stores.

Description (optional)

Add a description so your team knows when and how to use this attribute.

Data type

Choose the data type based on how you plan to work with the attribute in MarketHype.

Data type

How it works

Example

Single choice

Each contact can have one value for this attribute. Importing a new value will replace the previous value.

Attribute: “Customer type”
Value: “Gold customer”
If the same contact is later imported with “Silver customer”, it overrides the previous value.


Tip: Use this when importing values like renewal or payment links that you want to insert as merge tags in emails.

Multiple choice

Each contact can have multiple values for this attribute.

Attribute: “Customer type”
Values: “Gold customer” and “Silver customer” can both be linked to the same contact.

True/False

A yes/no (boolean) attribute.
Supported values are true or false.

Attribute: “Member”
Value: true

Date

A date value in YYYY-MM-DD format.

Attribute: “Date of arrangement”
Value: 2027-05-30

Number

A numeric value.

Attribute: “Year of arrangement”
Value: 2027

⚠️ The data type cannot be changed later.

Edit custom attributes


  1. Hover over the attribute

  2. Click Edit

  3. Update the name or description

Note: The data type cannot be modified.

Delete a custom attribute


  1. Hover over the attribute

  2. Click Edit

  3. Click Delete

⚠️ Deleting an attribute removes all contact data saved for that attribute. This cannot be undone.

Use custom attributes


To use an attribute, first add values to your contacts in one of these ways:

Once the attribute is added to contacts, you can use it in different parts of MarketHype:

  • Audience filters

    Find attributes under Include/Exclude → Contact attribute and use them when filtering your audience, creating segments, or sending emails.

  • Merge tags in emails

    Attributes with the data type Single choice can be used as merge tags in emails (Merge tags → Person). Learn more about merge tags here.

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