Below, we specify some data points imported into MarketHype through the Eventim InHouse integration. If you have any questions about other data points, please get in touch with our success team in the chat or email success@markethype.io.
Event and order data
How often is order data updated? | Once every hour |
What events are updated? | All upcoming events, both with and without sales on them |
Are historical events updated? | No. Historical events and data are imported when you get started in MarketHype. After that, only upcoming events are updated |
Are reserved tickets imported? | No |
Does the ticket price include the service fee? | Yes, if the fee is included in the ticket price in Eventim InHouse |
What happens if a cancellation occurs? | The contact is still part of your MarketHype, but the purchase will be withdrawn and not part of the sales figures anymore or automation et.c. |
Are event images imported? | No |
Contact details
Are personal identification numbers imported? | No |
What happens if a contact/profile gets updated or anonymized in Eventim InHouse? | Nothing happens in MarketHype. Contact details are only updated automatically when they are part of a purchase order |
Event tags
Are event tags being imported? | No |
Products
Are products (add-ons) imported? | No |
Are product tags imported? | No |
Merge tags available for automated emails and SMS
The following merge tags are available for all events as long as they are available in the integration. Read more about merge tags here.
Event name | ✔️ |
Event start date | ✔️ |
Event end date | ✔️ |
Event venue name | ✔️ |
Event venue area | ✔️ |
Event URL | ✔️ |
Order date | ✔️ |
Order URL | - |
Order ID | ✔️ |