How do I add a signup form to our website?
There are two ways to share and implement a signup form on your website. Read this article; it explains more.
How do I duplicate a signup form?
From the signup form overview, hover over the relevant form, and click on Actions → Duplicate.
What is double opt-in?
When a contact signs up, they receive an email with a confirmation link. The signup is complete when the contact clicks the link.
Can I turn off the double opt-in?
It is not possible to disable double opt-in. Double opt-in is important for many reasons, both from a GDPR compliance and data quality perspective.
Can I see the addresses that have not completed the signup, as they haven't clicked on the confirmation link?
Today, it is not possible to view those addresses.
Can I change the organization's name shown in the confirmation email sent?
Yes, this can be changed under Settings for your form. Your organization's name is shown both in the subject and the email text, and both can be changed here.
Can I change the text that appears after the contact has signed up?
Yes, it can be changed under Settings for your form, under Submit feedback.