To activate the email function and send emails from your Domain, you need to add your Domain (company.com) and sender profile (info@company.com) used when sending emails. It also enables the feature to create sign-up forms.
Follow this guide, and we will explain how to:
If you want to add a subdomain (one.company.com) to MarketHype, please contact success@markethype.io, and we'll assist you with adding your domain.
Add Domains
Step 1: Connect the Domain
Start by entering Email settings which is found under your Settings icon ⚙️ in the top right corner. It is found under Marketing in the menu to the left.
To add a domain, click on Connect Domain and fill in the domain name, e.g., yourdomain.com.
ℹ️ "www." and proboscis a (@) are not to be used here.
Step 2: Add DNS-records
Do you have access to your domain provider?
Perfect, follow steps 1 and 2 to get the DNS records in place and implemented.
Do you NOT have access to your domain provider?
No worries. You can easily share the instructions by email by clicking on the text marked in blue at the bottom of the page. Send the DNS records to a colleague or partner who can help you with this.
In addition to adding the DNS records provided by MarketHype, we also recommend that you add DMARC to your domain. Read this article to learn more, or share it with the person who's helping you to add the DNS records.
Step 3: Verify the Domain
Once the DNS records have been added, return to the MarketHype application to verify your domain's DKIM and Return Path. Hover over the specific domain and click on Continue → Verify.
The status "🔴 Not ok" will turn into "🟢 Connected" once the verification is in place.
ℹ️ It might take a while for the verification to go through. So, if nothing happens at first, take a moment and try the verification again after a few minutes. If the problem still occurs after a few tries - go back to your DNS provider to double-check that the DNS records have been implemented correctly.
Disconnect domains
You can easily disconnect a domain by hovering over it to find the Disconnect button to the right.
ℹ️ You won't be able to disconnect a domain if you have sender profiles activated on that Domain.
Create a sender profile
Once your Domain is verified - it is time to create your sender profiles.
The sender name you choose is the name your recipients will see as the sender in their email client.
You can have more than one sender, for example, one info and one no-reply address.
Delete and edit a sender profile
You find both the Delete and Edit options to the right of the sender profile by hovering over it.
Edit will allow you to change the sender name - but you won't be able to change the activated Domain connected to the sender. This can only be done by deleting the sender profile and creating a new one.
Activate your email account
Finally, you need to contact our success team in the messenger bubble to the right or via success@markethype.io, and we will activate your email account! When that's done, you are free to start your emailing game! 💌