To activate the email function and send emails from your Domain, you must add your Domain (company.com) and sender profile (info@company.com) used when sending emails. It also enables the feature to create sign-up forms.
If you want to add a subdomain (one.company.com) to MarketHype, please contact success@markethype.io, and we'll help you add your domain.
Add Domains
Step 1: Connect the Domain
Start by entering Settings > Email.
To add a domain, click Connect Domain and fill in the domain name, e.g., yourdomain.com.
"www." and proboscis a (@) should not be used here.
Step 2: Add DNS-records
Do you have access to your domain provider?
Follow steps 1 and 2 to get the DNS records in place and implemented.
Do you NOT have access to your domain provider?
No worries. You can easily share the instructions by email by clicking on the blue text at the bottom of the page. Send the DNS records to a colleague or partner who can help you.
In addition to adding the DNS records provided by MarketHype, we recommend adding DMARC to your domain. Read this article to learn more, or share it with the person helping you add the DNS records.
Step 3: Verify the Domain
Once the DNS records have been added, return to the MarketHype application to verify your domain's DKIM and Return Path. Hover over the specific domain and click on Continue → Verify.
The status "🔴 Not ok" will become "🟢 Connected" once the verification is in place.
Verification may take some time. If nothing happens initially, wait a few minutes and try again. If the issue persists, check with your DNS provider to ensure the DNS records are set up correctly.
Create a sender profile
Once your Domain is verified, you can create your sender profiles. To do so, click on the Sender profiles tab.
The sender name you choose is the name your recipients will see as the sender in their email client. You can have multiple senders, for example, one info and one booking address.