To activate the email function and send emails from your Domain, you must add your Domain (company.com) and sender profile (info@company.com) used when sending emails. It also enables the feature to create sign-up forms.
If you want to add a subdomain (one.company.com) to MarketHype, please contact success@markethype.io, and we'll assist you with adding your domain.
Add Domains
Step 1: Connect the Domain
Start by entering Email settings, which are found under your Settings icon ⚙️ at the top right corner.
To add a domain, click Connect Domain and fill in the domain name, e.g., yourdomain.com.
"www." and proboscis a (@) should not be used here.
Step 2: Add DNS-records
Do you have access to your domain provider?
Follow steps 1 and 2 to get the DNS records in place and implemented.
Do you NOT have access to your domain provider?
No worries. You can easily share the instructions by email by clicking on the blue text at the bottom of the page. Send the DNS records to a colleague or partner who can help you.
In addition to adding the DNS records provided by MarketHype, we recommend adding DMARC to your domain. Read this article to learn more, or share it with the person helping you add the DNS records.
Step 3: Verify the Domain
Once the DNS records have been added, return to the MarketHype application to verify your domain's DKIM and Return Path. Hover over the specific domain and click on Continue → Verify.
The status "🔴 Not ok" will become "🟢 Connected" once the verification is in place.
Verification may take some time. If nothing happens initially, wait a few minutes and try again. If the issue persists, check with your DNS provider to ensure the DNS records are set up correctly.
Create a sender profile
Once your Domain is verified, it is time to create your sender profiles. Click on the Sender profiles tab on the Email settings page.
The sender name you choose is the name your recipients will see as the sender in their email client. You can have multiple senders, for example, one info and one booking address.
Activate your email account
Finally, you need to contact our success team in the messenger bubble to the right or via success@markethype.io, and we will activate your email account! When that's done, you are free to start your emailing game! 💌